How do I return an item purchased on Tile Center?
Conveniently place your return request online if you've received an item in a 'Damaged', 'Defective' or 'Not as Described' state.
For additional instructions check your email/SMS. We send you important updates from time-to-time.
Login to Tile Center, place a return request:
The item you wish to return will be picked up from your doorstep.
Once the Seller receives the originally delivered item, a Replacement item is shipped or a full refund is issued.
Please ensure that the product is in unused and original condition. Include everything from the package you've received including price tags, labels, original packing, freebies and accessories.
We try our best to offer you a hassle-free returns experience.
Returns are subject to the Seller's return policy. Returns are covered by the 15 Day Replacement Guarantee for sellers with Tile Center Advantage, 15 Day Replacement Guarantee for all other sellers for Fashion and Books categories, and 10 Day Replacement Guarantee for all other sellers.